How to Choose a Reputable Moving Company

Before selecting a mover, it is extremely important to educate yourself on the basics of moving. Here are some things to consider before you choose a moving company —

Research The Mover

Use the Better Business Bureau, the American Moving and Storage Association, and the Department of Transportation to better understand the reputation of the mover. If possible, investigate the standards and training programs. Ask if the company completes background checks on the people coming into your home. Meet a company representative in person. Never choose a mover based solely on a website

Get Your Dates in Writing

Pay attention to terminology like agreed delivery or requested delivery and understand what “guaranteed” means.

Ask whether your mover has an agency close to your destination. The destination agent will provide three important functions —

1. Stage
2. Claims or repairs settlement
3. Labor to unload

Understand Your Pricing Options

• Ask about actual weight versus a binding estimate
• Read the fine print, only the articles and services listed on the binding estimate are included in the price
• Always request a written copy of the estimate. Understanding the components of pricing
• Transportation — based on weight and distance
• Extras like shuttling, crating and third-party services such as cleaning services and appliance hookup
• Valuation
• Storage
• Insurance Related Surcharge
• Fuel Surcharge

Know the Importance of an Accurate Estimate

When selecting a moving company, it is imperative that you get a visual assessment of everything to be moved. An accurate estimate is critical for a stress-free move. An inaccurate estimate may cause —

• Insufficient space for your shipment on the moving van
• Disagreements with the van operator on moving day
• Additional charges on moving day for items overlooked by estimator
• Delayed departure of family to arrange for pickup of the overflow Always request a copy of “your rights and responsibilities when you move.